Hello, may we introduce ourselves?

Who are we?

We were founded in 2017 by Chrissa Wadlow after her own gruelling battle to gain her daughter a suitable education provision.

Her journey, littered with injustice, was filled with a catalogue of errors and the family received very limited help from services they thought they could trust, creating irreparable damage for the entire family.

It took 2 SEND tribunals, a high court case and one final SEND tribunal for Chrissa to gain the educational placement her daughter needed. It shouldn’t be this hard.

Chrissa could not allow this to continue to happen, and so formed Sunshine Support to help other families navigate their way through the process of Special Educational Needs to ensure they received the RIGHT advice and guidance from trustworthy experts.

Her story has inspired thousands of families to seek justice and exercise their right to the law.

Who is Chrissa?

Incredibly focused and extraordinarily passionate about justice, Chrissa has extensive experience in business management and has a special interest in psychology, which has led to her winning awards for her commitment to the SEND community. Chrissa is proudly neurodivergent and is an outspoken ambassador for the Inflammatory Bowel Disease community, having lived with Crohn’s Colitis sine the age of 9. 

Chrissa has 4 daughters who keep her feeling alive every day and an incredibly empowering husband, Tom. As a family they can often be found deep in discussion about equity, kindness and how to make a difference. When she’s not working, Chrissa (in true ADHD fashion) can be found changing her hair – so don’t be alarmed if you see several ‘versions’ of her throughout this website!

When not working, Chrissa can be found fundraising for our SEND community, singing (with her own little Wadlow choir, of course), indulging in all important self-care and studying her MA in Autism and SEN at the University of South Wales (where she originates from!).

Meet our Team



Services Manager

Reena has worked within the support sector for almost 20 years and has knowledge and experience in delivering and managing support for people in areas such as: 

Sexual Violence, Domestic Violence, Employment & Education, Supported Housing, Advocacy & Advice and Complex needs.  

Reena is passionate about providing information, advice, and guidance for people to make informed and empowered life choices. Dedicated to ensuring that client welfare is identified and well supported by individuals and organisations.

She is committed to making a difference and influencing positive change.



Sarah is an Advocate with over 5 years experience both lived and professionally.

After going through the process of securing an EHCP for her son, Sarah realised that she wanted to support other parents in navigating the complex legal system surrounding SEND support and help those parents in securing the correct educational support for their children.

Sarah has worked with IPSEA across their call-in service and tribunal support service, and is also currently completing a history and law degree alongside her advocacy work. Sarah would eventually like to work as an Education and Public Law Solicitor.

When not working Sarah likes to spend time with her husband, two children and her houseplants.

Kelly BA

Kelly BA (Hons) English, PGCE Secondary English

Advocate & Educational Consultant

Specialism: Education, KS2 + KS3

Kelly has a real passion for working with children with SEN.

Her interest in SEN and associated complexities inspired her to join the Cambian Group, working in a school for ASD and complex needs. Kelly started off as Head of English, then later on was promoted to Head of School.

This allowed Kelly to gain valuable experience in fulfilling EHCPs in order to ensure the best possible outcome. In addition, she has experience creating and designing innovative SEN specialist curriculums that are tailored to the individual and their needs.

Highly accomplished and motivated, Kelly has experience training school leaders and advocates in representing their educational establishments at SENDIST tribunals.

In her spare time Kelly enjoys playing guitar, hiking in the countryside and writing with the dream of one day publishing a book.


Advocate and Educational Consultant

Specialism: Education, EYFS + KS1

Charlotte has worked with children for over 20 years and is passionate about each child meeting their full potential. She believes that SEN should not be a barrier to progress and that with the right provision and understanding, every individual can thrive.

As a qualified teacher, Charlotte has worked with a wide range of age groups but is a specialist in Early Years Education and early child development. Her most recent role was supporting EY settings and schools as a local authority SEN Advisor and she has a wealth of experience in early identification and support.

Charlotte feels passionately that we achieve the best outcomes for our children though coproduction. She is experienced in bringing parents, professionals, and settings together to support the needs of the child.

Charlotte has a range of experience in delivering training to the sector including to schools, EY settings, parents, and childminders. She has delivered training on a wide range of subjects including Autism on behalf of the Autism Education Trust (AET).

In her spare time, Charlotte is studying for a Masters in Psychology and hopes to one day retrain as an Educational Psychologist. To relax, Charlotte enjoys spending time in her garden and baking.



Executive Assistant 

Psychology bsc (Hons)

With lived experience of being a SEND parent, Nikki brings focus and stability to our very busy team. 

Personally going through the EHCP process and successfully securing EOTAS for her son, Nikki worked with IPSEA as an advice line volunteer alongside completing her degree in Psychology. She is currently studying Forensic Psychology MSc alongside working for Sunshine Support. 

In her spare time she enjoys reading, spreading her message of self-care, and curling up on the sofa with a True Crime documentary. Nikki also provides expert services as a coiffeuse to the greater community.


Accounts & Finance

Ashley is AAT qualified and has many years experience within the Accounts & Finance sector, previously working for Nestle.

Since leaving Nestle she has worked self employed as a book keeper for various clients as well as supporting in a residential children’s homes as a support worker.

Ashley has worked with families that home educate, where school hasn’t always been the most suitable place for children, helping families connect and also find work and training around home education.

When taking a break from all the numbers, Ashley can be found enjoying a walk with her two dogs and three children.



Media Co-Ordinator

George has lived experience with SEN, having gone through the education system and eventually diagnosed with ADHD as a young adult. It’s the combination of personal experience and intuitive nature that allows him to write from a personal and relatable perspective.

Although originally from west Wales, George currently resides in south-east London where he is studying a BA in Journalism at Goldsmiths University of London. Once completed, he intends to go on to do a master’s degree.

George comes from a “neurodiverse” family. Having grown up with an older Autistic brother and a mother with Autism and ADHD, he has gained a valuable insight into the day-to-day challenges that neurodiverse people and their families face. George produces fabulously well re searched and empathetic content for families and professionals to benefit from.

When not working or studying, George can be found attempting to master one of the many instruments he has taken up over the years or reading a good book with a glass of merlot in hand!

“A huge thank you to Sunshine Support for showing us we are not alone and giving us knowledge, understanding and hope. Chrissa has turned her awful journey into something so positive. You are truly amazing.”

Parent | East Mids | 2022

“There were so many light bulb moments attending my first Sunshine Support training workshop. Excellent trainer, and the option to have the advice clinic is just what parents need. Thank you!”

Parent | Midlands | 2018

“I was about to fork out for private assessments, not really knowing if they would be accepted or make a difference. Then I spoke to Marguerite, she gave me focus and saved me a fortune. My son is thriving now!”

Parent | London | 2020

“WOW. People say the EHCP process is stressful. Marguerite supported us from start to finish and I didn’t experience any stress at all! She handled it all meaning I could be a parent! And we won our case with no tribunal!”

Parent | Manchester | 2020